Privacy Policy for CityPeak

1. Information We Collect

Account Information

When you create or maintain an account, we may collect:

• Email address
• Username
• Profile photo
• Biography and other profile information
• Internal account identifiers
• Authentication and account-status information

User Content

We collect content that you submit, send, upload, or otherwise make available through CityPeak, including:

• Posts
• Comments and replies
• Reactions
• Private messages
• Profile information
• Uploaded images and videos
• Reports submitted through moderation tools
• Other information you voluntarily provide

Usage and Technical Information

We may collect technical information necessary to operate, protect, troubleshoot, and improve CityPeak, including:

• Device type
• Operating-system version
• App version
• App activity and feature usage
• Crash reports
• Error logs
• Performance information
• Diagnostic and technical information
• Dates and times associated with app activity

2. Crash Reporting and Diagnostics

CityPeak uses Sentry, a third-party error-monitoring and performance service, to detect crashes, technical errors, and performance problems.

Depending on the type of error and CityPeak’s configuration, Sentry may process information such as:

• Crash and error reports
• Stack traces and technical logs
• Device type and operating-system information
• CityPeak app version
• Performance and reliability information
• The circumstances surrounding an error
• Technical identifiers associated with an error event

We use this information to troubleshoot problems, improve reliability, maintain security, and improve CityPeak’s performance.

CityPeak does not use Sentry information for third-party advertising or cross-app tracking.

3. How We Use Information

We may use collected information to:

• Provide, maintain, and operate CityPeak
• Create and manage user accounts
• Authenticate users
• Display profiles and user-generated content
• Deliver posts, comments, reactions, and replies
• Provide private messaging functionality
• Store and display uploaded images and videos
• Process user reports
• Review potential violations of our rules
• Prevent abuse, fraud, spam, and security threats
• Diagnose crashes and technical problems
• Improve app performance, reliability, and usability
• Respond to support requests
• Enforce our terms, policies, and community standards
• Comply with applicable legal obligations

4. User Content and Visibility

Content you submit may be visible to other CityPeak users, depending on the feature being used and the privacy settings available for that feature.

Publicly visible information may include:

• Username
• Profile photo
• Biography
• Posts
• Comments and replies
• Reactions
• Uploaded media

Private messages are intended to be visible only to the participants in the conversation. However, information may be accessed when reasonably necessary to operate the service, investigate reports, enforce policies, maintain security, or comply with legal obligations.

Users are responsible for the content they submit. CityPeak does not endorse user-generated content and may restrict or remove content that violates applicable laws, our terms, or our community standards.

5. Anonymous Posts

CityPeak may allow users to post content without publicly displaying their username.

An anonymous post may still be associated with the submitting user’s internal account identifier. This association may be used for:

• Moderation
• Security
• Abuse prevention
• Investigating reports
• Enforcing community standards
• Complying with legal obligations

Anonymous posting does not guarantee that content is anonymous to CityPeak or its service providers.

6. Moderation and User Reports

Users may report posts, messages, accounts, or other content they believe violates CityPeak’s rules.

Reports may include:

• The reported content
• The reason selected by the reporting user
• Information about the reporting and reported accounts
• The date and time of the report
• Relevant technical or account information

Reports may be reviewed to investigate potential violations, respond to safety concerns, prevent abuse, and maintain the CityPeak community.

7. Third-Party Service Providers

CityPeak uses third-party service providers to operate and support the application. These providers may process or store information on our behalf.

Firebase Authentication

Used to create accounts, authenticate users, and manage account access.

Firebase Firestore

Used to store app information such as profiles, posts, comments, conversations, reports, and related application data.

Supabase Storage

Used to store and deliver uploaded content such as profile photos, images, videos, thumbnails, and other media.

Sentry

Used to identify crashes, errors, performance problems, and other technical issues.

These providers process information according to their own terms and privacy practices.

8. Data Retention

We retain information for as long as reasonably necessary to:

• Provide and maintain CityPeak
• Keep accounts active
• Store user-requested content
• Investigate reports and safety concerns
• Prevent fraud and abuse
• Resolve disputes
• Enforce our agreements and policies
• Comply with legal obligations

Some information may remain in backups, security records, moderation records, or diagnostic systems for a limited period after account or content deletion.

9. Account and Data Deletion

You may request deletion of your CityPeak account and associated personal information by contacting:

Your request should be sent from the email address associated with your CityPeak account when possible. We may need to verify your identity before completing a deletion request.

Some information may be retained when reasonably necessary for legal compliance, fraud prevention, security, dispute resolution, moderation, or enforcement purposes.

10. Your Choices and Rights

Depending on your location and applicable law, you may have the right to request:

• Access to personal information associated with your account
• Correction of inaccurate information
• Deletion of your account and personal information
• Additional information about how your information is processed

11. Children’s Privacy

CityPeak is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we learn that a child under 13 has provided personal information through CityPeak, we may take steps to delete the information and terminate the associated account.

12. Security

We take reasonable administrative and technical measures designed to protect user information.

However, no application, storage system, or method of electronic transmission can be guaranteed to be completely secure. We cannot guarantee the absolute security of information submitted to or stored by CityPeak.

13. Legal Requirements and Safety

We may access, preserve, or disclose information when we reasonably believe it is necessary to:

• Comply with applicable laws or valid legal processes
• Respond to lawful requests from government authorities
• Enforce our terms, policies, and community standards
• Investigate fraud, abuse, or security incidents
• Protect the rights, property, or safety of CityPeak, our users, or others

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to CityPeak, our practices, our service providers, or applicable requirements.

When we update the policy, we will revise the “Last Updated” date at the top of this page.

15. Contact Us